QGate are an established CRM Partner based in Hampshire, UK. For over 20 years we have been delivering best-of-breed CRM and BI solutions, and professional services to businesses of all sizes and industries.
We are a:
Partner with a passion for delivering the right solution for your business.
Our approach is to deliver early return from your CRM or BI investment. We want the systems to start contributing to your organisation's success as quickly as possible. By starting small and evolving the system over time, we help you prioritise requirements and grow with you.
There are many benefits to this approach, including:
Our Day-One solutions are typically simple and prepared to scale. For users, the learning curve is easy to manage and business results are immediate. Giving teams a hands-on experience builds users' confidence, increases their commitment and results in valuable feedback that is incorporated in subsequent releases, keeping the system aligned with the business.
We sit down with you and look into your business and ask you why you do things the way you do. This helps us to understand how the users – your teams – can benefit the most from the new system.
For CRM, BI, or any other enterprise system to provide return, there must be executive sponsorship. We don’t expect the Senior Managers to fine tune all the features, but they must be involved from day one, and committed to the project. This reduces the risk of project failure and increases user adoption. Helping you get a good return on investment.
We'll discuss the best way to implement your solution. Large “Big-Bang” implementations are less and less common, and for good reason. We deliver first things first, and grow the system from there. This method adds more value as users learn to take advantage of what they have, provide feedback and demand more.
Then we look at data. Including:
Data is the lifeblood of any CRM system, and with a proper BI solution, it can provide you with endless business insights.
Finally, we'll focus on technology. The CRM and BI markets offer a wide range of solutions, from light touch apps to fully-featured enterprise systems. After understanding your business and your organisation, we can propose the right technologies to support them.
This is how we make CRM work!