We are in the midst of exciting developments for Microsoft Dynamics CRM.
Not only are we at the CRMUG Summit this week, with TWO moreMicrosoft events fast approaching – eXtremeCRM 2013 Anaheim and Microsoft Convergence 2013 Barcelona - Microsoft Dynamics CRM 2013 is also being officially launched at Convergence!
We have been involved in testing the beta version and are currently testing our own solutions against this latest version. If Black and White Media requires any help or advice, then please contact us or visit our specific Microsoft Dynamics CRM 2013 News Page.
I hope you find the content of this QGate Update useful. The full QGate Microsoft Dynamics CRM Customer Update: October 2013 Edition can be found here.
intelli-CTi for Microsoft Dynamics CRM V1.4 is Now Available
QGate’s latest release of their telephony integration solution intelli-CTi for Microsoft Dynamics CRM, is now available and is fully compatible with Microsoft Dynamics CRM 2013.
QGate’s intelli-CTi solution enables the simple integration of software applications, such as CRM, and telephony systems reducing development costs and increasing the efficiency and productivity of phone centric activities.
“Our V1.4 release of intelli-CTi has some exciting features and has been developed to be release alongside the latest version of Microsoft Dynamics CRM 2013, which is also available this week,” says Rowland Dexter, QGate’s Managing Director. “Businesses can now fully utilise and interact with their CRM environment via their telephones.”
This new release provides both new features and enhancements to existing features, for example:
Fully compatible with Microsoft Dynamics CRM 2013 – Online and On Premise platforms
Supports Windows 8
Several areas of enhancement to better support large-scale deployments – silent installs, first time execution prompts for user personalisation, managed central configuration management
Adoption of the QGate Solution Center to analyse, diagnose and offer guidance on any issues or incompatibilities with the software solutions you have installed.
New Custom CTI Solutions Framework to customise the user experience of the product and integration with Microsoft Dynamics CRM
Several User Interface updates – including Windows large font support
Performance improvements – memory management, user interface updates and general speed and performance