Category Archives: News

intelli-CTi for Saleslogix

Coming Soon: New Version of intelli-CTi for Saleslogix

We are excited to preview the forthcoming release of our intelli-CTi™ for Saleslogix – including full compatibility with Saleslogix v8.1, both Hosted and On-Premise. 

This release delivers significant enhancements to the underlying technology base of the solution, focused upon providing greater performance, compatibility, ease of deployment and openness to customisation.

We are proud to announce that this release also introduces the QGate Solution Centre, which will assist users with the self-help diagnostics of our products.

Saleslogix WEB Highlights

These provide both new features and enhancements to our product, including:

  • FULL SUPPORT for Saleslogix v8.1
  • Dialling capability from Activities, Tickets and Opportunities
  • Improved Call Activity Management
  • Improved CRM Entity Dialer user Interface
  • Improved Call Recognition user interface
  • New Call Wrap-Up screen and options
  • Personalisation auto-prompt
  • Large scale deployment capability
  • Windows 8 Compatibility
  • NEW! The QGate Solution Centre

Saleslogix LAN Highlights

These provide both new features and enhancements to our product, including:

  • FULL SUPPORT for Saleslogix v8.1
  • Improved Call Activity Management
  • Personalisation auto-prompt
  • Large scale deployment capability
  • Windows 8 Compatibility
  • NEW! The QGate Solution Centre

For further detail about this release, read our Sneak peeks document.

Qlik with QGate

Latest QGate Customer Success Story

Our Qlik and Lush deployment represents real-life examples of how our fast path workshop can enable companies to do great things quickly, using their own internal resources and without incurring large external consulting costs. 

Here is an over of this success story:

LUSH make headlines with their Business Intelligence Solution, Qlik,  from QGate

This latest customer success story has received a lot of press coverage and has been featured in The Evening Standard and on BBC News as well as many other sites globally.

For more detail read our blog article:

QGate’s customer and solution features in London Evening Standard

To find out how Qlik can help your organisation, contact us to download a free trial and see for yourself how it easy it is to use.

QGate’s customer and solution features in London Evening Standard


Lush Fresh Handmade Cosmetics Cleans Up with Qlik, Achieves Savings of £1 Million

QGate’s customer, LUSH,  featured in the London Evening Standard:  “Fresh Idea:  Cosmetic retailer Lush’s new application will give shop staff access to data, which they can use to improve sales and performance” on 1 April 2014, full details of this Business Intelligence solution supplied by QGate, can be found in this press release.  

Extract from London Evening Standard dated 1 April 2014:

‘APPY’ WORKERS PERFORM BETTER

Big data is changing the way we work, with the latest app introduced by Lush, the fresh, handmade cosmetics retailer, designed to get staff competing for sales. 

Shop staff will be given access to data analytics to see how sales compare to other stores in a bid to tap into their ambitious natures and drive up competition.

Gamification (game-playing) is increasingly being used to attract and engage staff, with recent research from IBM showing that seven in 10 of the world’s biggest firms will use some sort of gamification by the end of this year.  Firms such as KPMG are already using gamification to increase their graduate intake.

However, the QlikView system doesn’t just generate sales, it saves overheads.  As all products are created from fresh ingredients, the retailer has saved £1 million through ensuring it only orders exactly what it needs.  Scott Silverthorn, head of data services at Lush, says:  ”Our colleagues are naturally very inquisitive people and giving them access to data means they can find ways to improve performance and do a better job.”

Further stories regarding our customer success story can be found at the links below:

BBC News : Big Data Retailing Offers Tailor-Made Shopping for All

Business Wire: LUSH Fresh Handmade Cosmetics Cleans Up with Qlik, Achieves Savings of £1 Million 

Data Clear Group: Cosmetics Company LUSH Saves £1m with Analytics

Essential Retail: Lush fostering healthy staff competition with data tool

Information Age: LUSH Fresh Handmade Cosmetics saves £1 million with user-driven BI

IT Pro Portal: Lush saves £1m through innovative in-store data analytics

Retail Gazette: Lush saving £1M using in-store analytics to drive sales

Retail Systems: Lush Taps into Data Analytics

Tech Bubbles: LUSH uses Data to Improve In-Store Performance

 

Featured image - 50Link

Announcing the Latest Release of our Sage 50 (UK Edition) integration with Microsoft Dynamics CRM

Sage 50 Link™ for Microsoft Dynamics CRM new release provides CRM 2013 Compatibility!

The latest release (v1.2) of our Sage 50 Link™ for Microsoft Dynamics CRM solution is now available.

The highlights of this release are:

  • Support for Microsoft Dynamics CRM 2013 – On-Premise, Hosted and Online
  • Cross Browser Support (for example Chrome and Firefox)
  • Support for Sage 50 Accounts 2014 (UK Edition)

Please Note: This product is only for Sage 50 Accounts (UK Edition)

Release notes and system requirements for this new release are available on the Sage 50 Link – Technical Support Page on the QGate Knowledgebase 


Find out more about Sage 50 Link for Microsoft Dynamics CRM or contact us below:

Featured image - Paribus

QGate’s Data Deduplication Tool is Microsoft Dynamics CRM 2013 Compatible!

QGate’s Paribus Discovery™  now fully supports Microsoft Dynamics CRM 2013

We are proud to announce that Paribus  Discovery™, our data deduplication solution, is now fully compatible with Microsoft Dynamics CRM 2013.

QGate Paribus can provide:

  • Full or part, Deduplication for your system
  • Increased accuracy for reporting and analysis
  • Reduction in human error and wasted costs
  • Intelligent search and retrieval of business information

See the image below for an overview of our Paribus Family solution:

The QGate Paribus Family Infographic

The QGate Paribus Family Infographic

Find out more about this product and download a free 30 day trial now.

QGate Microsoft Dynamics CRM Customer Update: 3Q2013

We are in the midst of exciting developments for Microsoft Dynamics CRM.

Not only are we at the CRMUG Summit this week, with TWO more Microsoft events fast approaching – eXtremeCRM 2013 Anaheim and Microsoft Convergence 2013 Barcelona - Microsoft Dynamics CRM 2013 is also being officially launched at Convergence!

We have been involved in testing the beta version and are currently testing our own solutions against this latest version. If Black and White Media requires any help or advice, then please contact us or visit our specific Microsoft Dynamics CRM 2013 News Page.

I hope you find the content of this QGate Update useful.   The full QGate Microsoft Dynamics CRM Customer Update: October 2013 Edition can be found here.

Kind Regards,

Rowland Dexter
Managing Director
QGate

QGate is proud to be an eXtremeCRM bronze sponsor again…

Following the recent successful events in Anaheim & Rome, QGate is looking forward to attending eXtremeCRM 2014 event in Barcelona from February 9th to 12th. Registration is now open …

“eXtremeCRM where Microsoft Dynamics Partners come together to forge business relationships, gain knowledge from real-world experiences and deep dive into current and future technologies.”

Microsoft Dynamics CRM 2013 has launched….

QGate were excited to attend the global launch of Microsoft Dynamics CRM 2013 happened on Monday 4th November at the EMEA Microsoft Convergence Event in Barcelona and eXtremeCRM 2013 in Anaheim.

CRM2013

Read Microsoft’s Press Release for more details.

QGate also announced, this week, that their latest version of intelli-CTi for Microsoft Dynamics CRM is fully compatible with Microsoft Dynamics CRM 2013.

QGate intelli-CTi for Microsoft Dynamics CRM

Press Release: QGate’s intelli-CTi is now Fully Compatible with Microsoft Dynamics CRM 2013!

intelli-CTi for Microsoft Dynamics CRM V1.4 is Now Available

QGate’s latest release of their telephony integration solution intelli-CTi for Microsoft Dynamics CRM, is now available and is fully compatible with Microsoft Dynamics CRM 2013.

QGate’s intelli-CTi solution enables the simple integration of software applications, such as CRM, and telephony systems reducing development costs and increasing the efficiency and productivity of phone centric activities.

“Our V1.4 release of intelli-CTi has some exciting features and has been developed to be release alongside the latest version of Microsoft Dynamics CRM 2013, which is also available this week,” says Rowland Dexter, QGate’s Managing Director. Businesses can now fully utilise and interact with their CRM environment via their telephones.”

This new release provides both new features and enhancements to existing features, for example:

  • Fully compatible with Microsoft Dynamics CRM 2013 – Online and On Premise platforms
  • Supports Windows 8
  • Several areas of enhancement to better support large-scale deployments – silent installs, first time execution prompts for user personalisation, managed central configuration management
  • Adoption of the QGate Solution Center to analyse, diagnose and offer guidance on any issues or incompatibilities with the software solutions you have installed.
  • New Custom CTI Solutions Framework to customise the user experience of the product and integration with Microsoft Dynamics CRM
  • Several User Interface updates – including Windows large font support
  • Performance improvements – memory management, user interface updates and general speed and performance

Find out more about this product and download a free 30 day trial now.