Category Archives: Product

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New Product Launch – CRM for Sales Quick Start Solution

Empower your Sales Team We’re pleased to announce the launch of QGate’s Quick Start Solution based on Microsoft Dynamics 365. Whether you are a small sales team looking for affordable CRM, or a larger one in need of a proof of concept, this could be the ideal solution for you. Minimise risk, start small, and […]

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New Release – intelli-CTi for Microsoft Dynamics CRM/Dynamics 365

intelli-CTi v. 1.7.0 compatible with Microsoft Dynamics 365 We’re pleased to announce that a new release of intelli-CTi for Microsoft Dynamics CRM is now available. This latest version (v. 1.7.0) was made available this week, to provide compatibility with two recent significant developments from Microsoft: Changes to the underlying authentication support to CRM Dynamics 365 We […]

Uncover Real Insights into Your Business

7 Signs you’re not getting the whole story from your data If you’re like us, you are probably collecting data from a number of different sources, but are you getting the whole story from your data? 1) You dread the question “Why?” A common scenario with many companies is that their data only provides the […]

Success with Business Intelligence (BI) Series

Business Intelligence Case Study: Norad Travel

This Business Intelligence case study for Norad Travel highlights how they achieved great results. Introducing Norad Travel   Norad Travel provides travel management support to their corporate and leisure customers for all of their travel requirements. Norad’s people, technology and extensive industry experience have helped them to provide a world class service that has positioned them as one […]

Data and Business Intelligence Aticles

The new capabilities and improvements to QlikView 12 are here!

A strong platform foundation   The launch of QlikView 12 brings the advantage of having the complete Qlik product portfolio on the same engine. This enables Qlik to deliver greater compatibility between their products, and ensure that future investments made in the Qlik Data Indexing (QIX) engine will benefit both QlikView and Qlik Sense customers. […]

Telephony Integration Articles

Top tips to make the most of your intelli-CTi free trial

If you are looking at Computer Telephony Integration (CTI) solutions but you’ve never used a Computer Telephony Integration (CTI) solution at work, lengthy descriptions of functionality can make the technology seem more confusing than it is. Sometimes the best way to find out about a product and whether it is right for your team is to test […]

Data and Business Intelligence Aticles

Qlik’s visual analytics platform outperforms competition

A recent report published by analyst firm Butler Analytics, compares two of the leading players in data visualisation (visual analytics) and exploration space. Although Qlik and Tableau both provide platforms that support easy-to-use visualisation and discovery tools, the report demonstrates how their approach varies enormously. Butler Analytics: Tableau and Qlik Sense comparison The report states […]

Microsoft Dynamics CRM News

Microsoft Announces Microsoft Dynamics CRM 2016

This week Microsoft announced that they will be releasing Microsoft Dynamics CRM 2016 in Q4 of 2015. Microsoft designed Dynamics CRM 2016 to allow customer-facing employees to manage their daily activities in a single experience – eliminating the distractions people encounter when switching between applications while doing their jobs.  This reduces the time it takes […]

Microsoft Dynamics CRM News

Microsoft Dynamics wins CRM Magazine Market Leader Awards in 4 Categories

Late last month, CRM Magazine announced that Microsoft Dynamics CRM won in four major categories of their Market Leader Awards, neatly stealing the top spot from Salesforce.com in many of the categories. According to Bob Stutz at Microsoft, “This signals an important shift in the market as businesses are looking to transform and put customer […]

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intelli-CTi for Infor CRM v3.4.0 Now Available

We’re pleased to announce that new release of intelli-CTi for Infor CRM  (formerly Saleslogix) v3.4.0 is now available.   QGate intelli-CTi™ for Infor CRM enables you to optimise your investment in your CRM system and telephone infrastructure by allowing users to concentrate on the actual calls and increasing their output.  This product provides a seamless […]