Category Archives: intelli-CTi

intelli-CTi – The core of QGate’s telephony integration platform providing seamless integration of common industry telephone systems into many leading business applications.

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New Release – intelli-CTi for Microsoft Dynamics CRM/Dynamics 365

intelli-CTi v. 1.7.0 compatible with Microsoft Dynamics 365 We’re pleased to announce that a new release of intelli-CTi for Microsoft Dynamics CRM is now available. This latest version (v. 1.7.0) was made available this week, to provide compatibility with two recent significant developments from Microsoft: Changes to the underlying authentication support to CRM Dynamics 365 We […]

intelli-CTi compatible with MS Dynamics CRM 2016

intelli-CTi tested to be fully compatible with Microsoft Dynamics CRM 2016 Microsoft Dynamics CRM 2016 is now available and we are happy to confirm that QGate’s intelli-CTi has been tested to be fully compatible with this latest version of your Microsoft Dynamics CRM 2016 system. Naturally when you’re configuring intelli-CTi and go to the “Version” […]

Telephony Integration Articles

Top tips to make the most of your intelli-CTi free trial

If you are looking at Computer Telephony Integration (CTI) solutions but you’ve never used a Computer Telephony Integration (CTI) solution at work, lengthy descriptions of functionality can make the technology seem more confusing than it is. Sometimes the best way to find out about a product and whether it is right for your team is to test […]

CTI with QGate - intelli-CTi Case Study

10 Reasons to Choose intelli-CTi

If you’re unhappy with your current customer-facing team workflow or if you are looking to make work easier for your customer service agents and salespeople, a Computer Telephony Integration (CTI) solution like intelli-CTi may be the answer. Here are the 10 top reasons why customers choose intelli-CTi to boost their business performance: 1. You can make more […]

CTi from QGate - intelli-CTi for Microsoft Dynamics CRM

intelli-CTi for Microsoft Dynamics CRM v1.6 Now Available

We’re pleased to announce that a new release of intelli-CTi for Microsoft Dynamics CRM is now available. QGate’s intelli-CTi™ for Microsoft Dynamics enables you to optimise your investment in your CRM system and telephony infrastructure by allowing users to concentrate on the actual calls and increase their output.  This product provides a seamless telephony integration […]

Telephony Integration Articles

Sales Speaks Out: 4 Ways CTI Will Improve Your Sales Process

If you’ve never used a Computer Telephony Integration (CTI) solution at work, lengthy descriptions of functionality can make the technology seem more confusing than it is.  That’s why we are always trying to provide resources explaining what CTI can actually do for businesses.  Sometimes these resources are visual, like our product tours on CTI with Microsoft […]

CTi from QGate - intelli-CTi for Microsoft Dynamics CRM

Metro Bank Reduces Call Hunting Time by 15% with CTI

Metro Bank has been in the news the last 5 years as the first new High Street bank in over 100 years.  With a dream of 150 stores by 2020 and a community focused approach, Metro Bank is always employing new technology to help them better serve their customers. Being a socially responsible and ethical […]

intelli-CTi for Infor CRM - CTI for Infor CRM

intelli-CTi for Infor CRM v3.4.0 Now Available

We’re pleased to announce that new release of intelli-CTi for Infor CRM  (formerly Saleslogix) v3.4.0 is now available.   QGate intelli-CTi™ for Infor CRM enables you to optimise your investment in your CRM system and telephone infrastructure by allowing users to concentrate on the actual calls and increasing their output.  This product provides a seamless […]

CTI for Sage CRM from QGate's intelli-CTi family

QGate’s intelli-CTi is now Fully Compatible with Sage CRM 7.3

We’re very pleased to announce that QGate’s Computer Telephony Integration solution intelli-CTi is now compatible with Sage CRM 7.3. QGate intelli-CTi integrates your CRM and telephony systems providing CTI TAPI integration for your Sage CRM solutions.  Whether building solutions for call centres, support desks or customer service, intelli-CTi will increase the profitability and efficiency of your […]

CTi from QGate - intelli-CTi for Microsoft Dynamics CRM

Press Release: intelli-CTi for Microsoft Dynamics CRM v1.5 Now Available

QGate Software Ltd, specialists in Computer Telephony Integration (CTI) and CRM, have launched the latest version of their CTI solution – intelli-CTi for Microsoft Dynamics CRM v.1.5.0. QGate intelli-CTi™ for Microsoft Dynamics CRM enables businesses to optimise their investment in Microsoft Dynamics CRM and telephone infrastructure by providing a seamless telephony integration with Microsoft Dynamics CRM delivered in a […]