intelli-CTi For SalesLogix

intelli-CTi for SalesLogix significantly extends the capabilities of your telephone and SalesLogix CRM systems by taking your CRM solution right onto your customers' desks.

intelli-CTi for SalesLogix delivers tangible productivity enhancements and is used by thousands of SalesLogix users worldwide. Fast, error-free dialling and caller identification shaves vital seconds off every call, meaning hours across the whole infrastructure and reductions in your business overheads. intelli-CTi for SalesLogix also enables a complete view of your telephony activity, including calls active with other SalesLogix users.

Capture vital records of your calls and their outcomes without having to make handwritten notes while you're on the phone or customise SalesLogix telephony processes to fit your organisation by using QGate's intelli-CTi framework to implement future proof customisations around your business.

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Check out the compatibility of your phone system

You can also deploy intelli-CTi for SalesLogix in Integrated Voice Response (IVR) environments. This is another example of how intelli-CTi is phone system agnostic so you can extend the reach and value of your CRM system regardless of the phone system you use. In addition, intellli-CTi for SalesLogix provides an on-screen call handling application (SoftPhone), for the management of calls. The SoftPhone, with it's 'always on top' display option, appears next to SalesLogix and, with it's unique One-Touch Telephony feature, gives users full control of the call. If your phone system already uses a proprietary softphone with other enhanced features, intelli-CTi can use that instead.