Service Management with TimeLinx - Optimising Service & Consulting Operations Worldwide
Maximize Your Profits & Resources
Today's most successful companies know all too well the challenges of accurately capturing and billing for time and expenses spent on projects. TimeLinx transforms a CRM system into a Professional Services Automation (PSA) tool providing everything your company needs to succeed. TimeLinx stores all client and project-related information in a single CRM-based system, eliminating the need and costs associated with maintaining multiple applications, spreadsheets and databases.
TimeLinx's delivers total financial visibility while providing:
- Project management
- Time recording and details
- Expense management
- Calendars and GANTT charts
- Reporting and analysis
360° view of your customer data
TimeLinx extends your CRM system through the entire customer and project lifecycle, from Campaigns to Opportunities, Service Delivery, Customer Service and Technical Support. TimeLinx provides time and expense reporting and project management functions that let you proactively manage projects, tasks, staff resources, costs, profits and much more.
Does time disappear into thin air?
Capturing time and expenses accurately and consistently is one of the most difficult aspects of project management. Does your staff often forget to record time? TimeLinx enables staff to quickly enter time and expenses from anywhere in the world, prompting them through the process in just a few clicks. Time can easily be entered using the mobile client, timesheet, customer service tickets, GANTT charts and more.
- Easily track billable and non-billable time and expenses for both internal and customer work.
- Schedule and complete project activities using the system's calendar.
- Easily manage resources and activities with GANTT charts for greater visibility.
- Quickly set, assign and schedule project tasks by project, skill set, team and more
- Save time by rapidly creating new projects using user-definable templates.
- Employ flexible billing modes and rates, including progress billing on fixed-fee work.
- Rapidly analyze profitability of projects, tasks, companies, consultants and more with performance Dashboards.
- Manage project deadlines with auto-alerts for critical project events.
- Easily scale global deployments with multi-language and multi currency products.
- Eliminate duplicate data entry via the fully-integrated bi-directional TimeLinx Accounting Platform (TAP)
Currently available for iOS, Android, Blackberry or Windows devices, TimeLinx Mobile allows users to:
- Easily enter time spent on a Project, Task or Case
- Capture detailed billing and internal-use notes
- Enter time for single users or teams of users on a job
- Capture expenses, mileage, travel time and more
- Drive data directly to your Sage CRM system in real time.
Integrate TimeLinx with your Accounting Applications
TimeLinx provide bi-directional integration for maximum financial visibility with many account solutions including:
- Sage 100 ERP
- Sage 300 ERP
- Sage 500 ERP
- Sage ERP X3
- Intuit QuickBooks and others.
For more information on our relationship with TimeLinx, Contact us now.