xRM - the evolution of CRM Software Systems

What is xRM?

xRM is the natural evolution of classic CRM software solutions and refers to the fact that businesses want to build more customised applications to serve their unique set of processes. They may no longer be managing just customers and classic CRM functions like sales, marketing and customer services. QGate have implemented 'CRM' in xRM-like solutions and environments for:

• legislative compliance,
• course enrolments,
• subscription management and
• professional services practise management.

An effective CRM software solution will be a platform for developing line of applications that manage and track information and processes around people, orders, products and projects.

In reality, once we've worked with you to understand your business processes anyway, it's highly likely that the CRM software solution we define with you contains only some elements of classic CRM but what we jointly define will be whatever represents the best possible solution for your business.

Further information can be found in the Microsoft Extended CRM Solutions section.