QGate Technical Services

QGate has a great reputation for technical and after sales services. Our dedicated Technical Services desk is manned 8am till 6pm every weekday by certified Microsoft, SalesLogix and QlikView support agents, backed up by our development teams.

• If you are a QGate customer, you can login to our customer portal.

QGate Technical Services Details:

QGate Technical Services includes:

• Technical Bulletins update you on service packs, hot fixes and resolutions to known issues;
• Free annual system audits if you have a current support contract;
• Support for any customisation in the solution delivered to you by QGate;
• Monthly support report delivered to your primary technical contact;
• Direct escalation to Sage, Microsoft and QlikTech.

QGate Training

QGate run a range of cost effective classroom or onsite courses to help you gain more value from your investments in CRM, Business Intelligence or our add ons for data management and telephony integration. Visit our  Training Services page for more information.  If you'd like to enquire about future courses, request onsite training or simply reserve a place on a current course, please contact training@QGate.co.uk. 

QGate Knowledge Base

For general information about QGate's products, visit our Knowledge Base. This is a dynamic resource which we constantly update to ensure that you have access to the latest information about phone system compatibility, making the best use of your CRM system, pre-requisites and so on. You can review all of the information in the Knowledge Base to help us improve the quality of information we provide you with.