September 2012 Edition
Latest News From Microsoft Dynamics CRM Features, Rollup 10, Events and More...

Hi Tech

In this edition of our QGate newsletter, I am pleased to share with you the latest news on Microsoft Updates. - Update Rollup 10 and highlight some recent additions to our portfolio of complimentary products.


As always I would be pleased to hear any feedback or questions you may have related to our products and services at any time.

I hope you enjoy this edition of QGate Update.

Regards,
Rowland Dexter
Managing Director

 

Microsoft CRM Rollups provide the latest updates to your software in order to help with issues and errors. Additionally, Rollups may also provide new features. With the forthcoming Rollup 10 being released, there are a number of interesting and valuable features available. Some of which are highlighted in this newsletter.

Important Notice:
A database that was created by using Microsoft Dynamics CRM 2011 Update Rollup 6 or a later version cannot be imported to a deployment of Microsoft Dynamics CRM 2011 Update Rollup 5 or an earlier version. This scenario is not supported.

Rollup 10 Online:

Custom Workflows:
You can create custom workflows in CRM Online.


SQL 2012:
CRM Online is now running on SQL 2012.

Certifications:

CRM Online data centres now compliant with:
ISO27001
SAS70 Type II
Sarbanes-Oxley
EU Safe Harbour
SSAE 16 SOC1 (Type II)
Data Processing Agreement (DPA)
EU Model Clauses
Business Associates Agreement (HIPAA)
 
Performance Enhancements
  • Read-optimised forms load quicker than standard forms, because they load essential details from the CRM Online database in read-only mode.
  • When an email template is owned by a team an assigned user can now view this template in the Email Template lookup window.
  • When you create mail merge templates on related entities, such as the Account, Lead, Contact, Opportunity, and Case entities, current user fields that are selected additionally are now also displayed.
Rollup 10 solves the following issues:
  • The Microsoft Dynamics CRM client for Outlook crashes because of heap corruptions.
  • Goals in Microsoft Dynamics CRM do not display all participating records.
  • When you build the MAPI Contents table index, you experience slow performance.
  • You cannot detect and reconnect closed SQL connections when the underlying connections are closed because of a fatal connection error.
All these and more have been fixed with the latest update.


Outlook Clients
Good news for all Outlook client users, with the Rollup 10, update enhancements have been made to improve the reading pane. You can also have asynchronous promotion for tracked emails.

Activity Feeds
Enables the user to see a summary of key updates and changes within CRM applicable to their Contacts, Accounts, Leads or Opportunities.

It is important to ensure Windows Updates are disabled on all machines running CRM 2011 where you do not wish Rollup 10 to be applied until satisfactory testing is completed.

Further support for SQL 2012 is available with more flexible and powerful BI using Power Pivot and Power views. Additionally, support provides advanced BI capabilities directly from Excel.

To find out more about Rollup 10 or what it means for you, contact us today!

 

We believe PostcodeAnywhere is the best rapid address auto-fill on the market.

By being up to date with the latest and most accurate postal address data, entry has never been easier. The service, which integrates with Microsoft Dynamics CRM, can also be applied to many other desktop applications, ensuring the highest contact data quality is reached, whilst reducing levels of incorrect or invalid address data.


By enabling you to speedily and accurately capture contact details, PostcodeAnywhere provides the benefits of particular importance:
  • Faster data entry
  • Enhanced data quality
  • Improved customer service.

To see how Postcode Anywhere could work for you, visit our website or contact us. Additonally you can download a free trail.

 

Microsoft Office 365 gives you access to all of your familiar Microsoft business applications (Office, Exchange, SharePoint) directly from your browser. That means you or your mobile workforce can access Office tools,documents and data from any device in any location when an internet connection is provided. This improves virtual team productivity and provides more opportunity to collaborate.

Speak to us today for your Free Trial of Microsoft Office 365.
Microsoft Office 365 is delivered as a subscription service with a predictable monthly fee, which can significantly reduce IT costs. You pay only for what you need, when you need it and you can scale up or back as required.
Windows Intune keeps your computers managed and secure wherever they are. As long as remote devices are connected to the internet you can ensure they are optimised for peak performance, protected from the latest Malware threats and running the latest updates and patches administered centrally.

Speak to us today for your Free Trial of Windows Intune.

With Microsoft Office 365 and Windows Intune you get all the benefits of running Microsoft business applications in the Cloud and keep your PC's managed and secure, wherever they are.

© 2012 QGate Software Ltd

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In This Issue:
The Microsoft Worldwide Partner Conference took place between 8th -12th July 2012 and we are happy to say we were there, in Toronto, Canada.

The premier event for Microsoft Partners enabled us to spark connections, deliver insight and build business.

The Microsoft WPC event, enabled us to learn about the latest Microsoft programs, strategies, and cutting-edge technologies.

Microsoft WPC 2012 had in excess of 15,000 attendees from over 150 countries.
eXtremeCRM 2012 will this year be hosted in Las Vegas between 30th September and 3rd October 2012.

QGate will be attending the event between these dates as a Bronze Sponsor.

Register here for the event and come and visit the QGate stand at T25.
As you may already know, from the 31st October 2012 there will no longer be support or updates for QlikView Version 9.

QlikView Version 11, the latest release, is available now and we will be happy to assist with any queries you may have regarding upgrading to the software.

Additionally, a recent service release has taken QlikView to V11.1.

QlikView is the most flexible Business Intelligence platform for turning data into knowledge. It allows the user to easily consolidate, search and visually analyse all data for unprecedented business insight.

QlikView promotes unrestricted analysis of application data, helping users make time-saving and accurate decisions.

For help with upgrading or for the latest information on QlikView V11, Contact us today!
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