Support

Welcome to QGate's Support page

This section of the page is for you if you're interested in QGate's range of support services, of if you're a QGate customer in the UK with a current support contract. If you are based in the Americas, please contact QGate Software.

QGate has a great reputation for its technical and after sales services. We have a dedicated Technical Services desk manned 8am till 6pm every weekday. We provide ad hoc fixes for issues as they arise and have direct escalation to Sage, Microsoft and QlikTech. We run a Technical Bulletin service to your designated technical contacts so they're aware of issues which may effect them. We provide free annual system audits for customers with current support contracts and will support any customisation to the solution we've provided you with. You can read more about our support services in this PDF introduction to QGate support.

QGate's Technical Services for SalesLogix, Microsoft Dynamics CRM and QlikView sets us apart - more than half of our customers contact us in the first place because we've been referred to them. QGate provides a full suite of support and training services which you can extend to include specific pieces of development or systems administration.

Click below to login to view and manage your company's tickets

If you do not have a user name and password please contact QGate Support on +44 (0)1329 222 802 or support@qgate.co.uk.

QGate Training Services

QGate run a range of cost effective classroom or onsite courses to help you gain more value from your investments in CRM, Business Intelligence or our add ons for data management and telephony integration. If you'd like to enquire about future courses, request onsite training or simply reserve a place on a current course, please contact training@QGate.co.uk.

QGate Knowledge Base

This section of the page is for you if you're after general information about QGate's products. QGate's Knowledge Base provides any visitor to our web site with information about using any of the products in our portfolio. This is a dynamic resource which we constantly update to ensure that you have access to the latest information about phone system compatibility, making the best use of your CRM system, pre-requisites and so on. You can review all of the information in the Knowledge Base to help us improve.

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