QGate Computer Telephony Integration (CTI) Phone System Compatibility List
The QGate Phone System Compatibility List can be found on the link below.
The QGate Computer Telephony Integration (CTI) Phone System Compatibility List below shows those telephone systems that have been tested with our CTI products and have been proven to function as designed, either in a test lab scenario or a real-world customer environment.
In this context, "function as designed" means that our CTI products work as expected, not that we support every feature a telephone system may offer. Some features in our product might not be supported due to limitations in the manufacturer's CTI API implementation.
Testing using the 30 day trial licences
It is important that you trial the QGate product using the 30 day licence provided with the product download to ensure the level of functionality is acceptable prior to placing an order. Should a limitation be identified QGate can work with you to try to resolve or confirm this as limitation of the phone system. Please note the comments in the QGate Phone System Compatibility List as this can be helpful to pre-warn of any known limitation.
Special notes on Asterisk based systems
The following systems were proven to function correctly at the time of testing, however they are subject to change depending upon telephone system software and hardware revisions. Before adoption, QGate strongly recommend that a suitable telephony integration trial installation is performed against your particular telephone system to ensure compatibility with your specific environment.
What if my Telephony System is not on the Known Phone System Compatibility List?
As a standard our CTI products support not only the standard TAPI/CSTA/TSAPI protocols, but also proprietary APIs from Mitel etc.