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QGate's Integrator Partners

QGate has worked with several OEM partners who have developed their own products, through our OEM facility, based on the QGate technology.  Details of the further platforms supported can be found below.  Contact us for further information on the QGate OEM program.

Link to Cindercone web site to intelli-CTI for SAP B1 CTI integration

intelli-CTi™ for SAP B1

Cindercone Solutions Limited have created a Computer Telephony Integration for the SAP Business One audience.

  • CTI / TAPI Integration to link SAP Business One to your Telephone System
  • SAP Certified Magma Integration Toolkit for EDI, XML and Web Integration plus Credit Card authorisation.

Whether you are responsible for a call centre, support desk, accounts or sales department, helpline, IT Help desk, technical support or credit control team or manage any customer database, Cindercone's CTI for SAP Business One will increase your staff efficiency, improve your customer service levels and reduce your operating costs.

http://www.cindercone.com/main/cti.html


Telephony integration for Microsoft Dynamics NAV

Dynamics Telephone Integration for NAV 

Integrate your Voice Over IP (VOIP) telephone system with NAV

Rapid response time and access to relevant contact information are both essential when dealing with incoming telephone enquiries. It is crucial that telephone operatives can access specific information regarding customers and contacts in a quick and efficient manner, without wasting time searching and filtering through an extensive contact database. Providing direct, seamless access to contact information ensures enquiries are dealt with more effectively, and allows employees to deliver a more personal, attentive service which is tailored to each distinct customer.

Dynamics Consultants has developed an Add-on for Microsoft Dynamics NAV to synchronise with either Microsoft Lync Server, Skype for Business or computer telephony systems with Dynamics NAV to remove the wasted time and effort associated with searching for contact and customer details.

Integrate your VOIP Telephone System with NAV


Greytrix company logo

intelli-CTI for the CTI framework for Sage CRM

The CRM CTI Framework is a flexible open ended infrastructure that is applied on top of Sage CRM to allow for a customisable and extendible CTI integrated system. The Framework includes a number of additional features over the standard CTI functionality in Sage CRM.  

With the CRM CTI Framework, Greytric provide a platform that can be used to have completely customisable CTI integration with Sage CRM. A standard feature set is delivered as part of the framework which gives you added value from the offset. Therein, you may additionally map your business process to your telephony life cycle.

Sage CRM-CTI Framework


Link to ivanti web site

ivanti: intelli-CTI for service desks

Ivanti is the leading provider of systems management, IT asset management solutions, IT service management improvement in the cloud, IT security solutions, or patch management that you can use with or without SCCM. 

http://www.ivanti.com/en-US/

 

Our Solutions

QGate offer CRMData and Business Intelligence (BI) and Telephony (CTI) Solutions.  Click on the link that interests you most.

Our Services

QGate has a great reputation for technical and after sales services. Find out more here.

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Do you have a question or want more information?   Contact us.