QGate Software Limited
Headquarters

D2 Fareham Heights
Standard Way
Fareham Hampshire
PO16 8XT
United Kingdom

T: +44 (0) 1329 222 800
E: info@QGate.co.uk

Support:
T: +44 (0) 1329 222 802
E: support@QGate.co.uk

Sure Step methodology

Contact Us

QGate's teams follow Microsoft's proven Sure Step methodology in all software projects

QGate's Project Implementations

The Dynamics Sure Step practices have been used by Microsoft and its partners around the world, in projects of all sizes from initial pre-sales engagement through to roll out and ongoing support.

It is a scalable and flexible methodology that can be used in both agile and waterfall project deliveries, and for different types of software - at QGate, we use it for CRM and BI solutions.


Microsoft Dynamics Sure Step methodology

Our experience of using the Sure Step methodology to deliver our solutions has been very positive. Common project risks are minimised by this methodology, which provides a good balance between users' changing requirements and the realities of the budget and initial requirements.

Sure Step helps us Make CRM Work, on-time, on-budget and on-spec. Watch this video to learn more about the Critical Success Factors of a CRM implementation.

The Approach

Microsoft Dynamics Sure Step Methodology Structure

This apparently complex graphic is in fact, a well mapped-out path that breaks down all implementation steps, including post-delivery stages, making them easier to follow throughout the project.

Sure Step is an end to end methodology, starting in the early pre-sales discussions through to the ongoing support of the solution. It is scalable and supports QGate' low risk implementation approach. It is delivered by QGate’s Certified Sure Step practitioners.

Contact us to discuss your requirements and to find out more on this proven methodology.

News & Events

What is CRM?

What is CRM? and  Why Does it matter? CRM… Get the message! What is CRM?  It stands for Customer Relationship Management and  is an approach to enable effective communication with existing and potential customers. Traditionally… Messages communicated between sender and receiver can often be mis-directed, uncaptured, lost, delayed or mis-interpreted. Resulting in a failure to […]

The post What is CRM? appeared first on The QGate Blog.

Preparing for CRM – Requirements (Part 5 of 5)

Preparing for CRM – Requirements Now you know what you want to achieve (and the processes/data required to do so) you’re in a great position to draft your Requirements. Depending on your planned approach to procuring a system and potentially selecting a partner or putting a team together to implement, ensure you share the information […]

The post Preparing for CRM – Requirements (Part 5 of 5) appeared first on The QGate Blog.

Preparing for CRM: Priorities (Part 4 of 5)

Preparing for CRM – Priorities Microsoft Dynamics 365 is one of the most customisable products of its kind on the market. This is both a gift and a curse.  As you run through your processes you’ll find brilliant new ways of working faster and smarter.  Fantastic – but this can start to increase the scope […]

The post Preparing for CRM: Priorities (Part 4 of 5) appeared first on The QGate Blog.