Monthly Archives: June 2014

CTI Customer Success Story – Full Marks for Customer Service

Home Learning College, a distance learning provider with more than 65.000 students, learnt an important lesson when it gave its outsourced call centre notice and brought its student enquiry service in-house. Read their CTI Customer Success Story below. The college installed new technology to integrate its telephones and computer system – Computer Telephony Integration (CTI), […]

Customer Success Story – Lush Cleans up Data with QlikView

QGate and our customer Lush feature in Computer Weekly article… Poole-based Lush has some 900 stores in 51 countries and is a manufacturer as well as a retailer. It has a range of datasets, including retail data within EPOS systems, supply chain and stock management, payroll and timesheet systems. In 2010 it needed a technology platform that […]

Event – CRMUG United Kingdom Regional Chapter

Event: CRMUG United Kingdom Regional Chapter Outline: Regional Chapters are for CRMUG members and offer the face-to-face interaction and knowledge-sharing with other Microsoft Dynamics CRM users in your region. By having meetings centrally located within your region, users from all job roles and levels in your company can participate by only driving a short distance. […]