Monthly Archives: September 2014

LUSH has been nominated for a Retail Systems Award!

We are proud to report that our customer Lush has been shortlisted for a Retail Systems Award in the category of Big Data Initiative of the Year. Now in their ninth year, the Retail Systems Awards recognize technology excellence and innovation within the retail sector.  They present an opportunity for organisations to gain the prestige […]

New Feature Preview – USD support

As part of the Leo Spring 2014 release, Microsoft has focused on the area of customer service.  A new module called the Unified Service Desk (USD) has been made available aimed at the larger call centre, customer service operations. Watch our video on the preview of QGate’s intelli-CTi integration with the Microsoft Unified Service Desk (USD) module […]