Monthly Archives: June 2015

Event – CRMUG UK July Meeting

Event: CRMUG UK July 2015 Meeting Outline: The next UK CRM User Group is in London. There will be a brilliant bunch of sessions for CRMUG members with a mix of business and technical focus, so everyone can take away some great practical information and advice from peers and industry experts. Date: Wednesday July 8, 2015 Location: Microsoft’s […]

What it Takes to Boost CRM User Adoption Rates

CRM User Adoption affects the success of your CRM project Have you ever worked on a project long enough for you to forget what it looks like outside, and then when its finished for users to forget it even existed?  I know I have.  It doesn’t matter how much effort has gone into a project […]

Event – CRMUG Summit 2015 in Reno

Event: CRMUG Summit 2015 Outline: CRMUG Summit 2015 is the ultimate Microsoft Dynamics® CRM learning and networking event! You’ll enjoy an incomparable opportunity to learn in a collaborative environment, share Dynamics CRM knowledge and take advantage of unrivalled networking opportunities. Date: October 13-16, 2015 Location: Reno-Sparks Convention Center, Reno, Nevada, USA Enrolment : Registration is now […]

The deprecation of Silverlight and its impact on CRM

Mark Cooper, CTO and Director of Product Engineering at QGate, originally published this work in the CRMUG Open Forum.  You can find the original here. We have known for some time now that Microsoft’s focus on Silverlight was falling and that ultimately this product would sadly become deprecated into the retirement pastures of technology. This became increasingly […]

10 Reasons to Choose QGate for Your Business Intelligence Project

If you’re starting on a Business Intelligence project, you may be feeling a bit overwhelmed. Having a qualified partner to help you through the implementation can make all the difference between a successful Business Intelligence project and a failing one. There are 10 reasons why our customers choose us to help get their Business Intelligence […]

The Three S’s of Customer Service

As a company that sells Customer Relationship Management (CRM) software, we think A LOT about improving relationships with customers.  This can be improving our relationships with our customers, or helping our customers improve their relationships with their customers. Customer service is key. While we would love to tell you that a CRM will boost your […]