Category Archives: CRM

All articles relating to CRM and CRM systems and technology.

Infor CRM 8.4 is out

What’s new in Infor CRM v8.4 Infor has released version 8.4 of Infor CRM (former Saleslogix). Here’s a sneak peek on what’s new: Marketo integration Linkedin Sales Navigator integration CX Sales Suite – Infor CRM, CPQ-EQ, Ming.le integrations Sync entity notes Multiregional addresses   We will be adding more information on each of these items, so watch […]

CRMUG Summit EMEA 2018

Event: CRMUG Summit EMEA – April 2018 Outline: The event for all users of Microsoft Dynamics 365 in the EMEA region. Learn from your peers and share your knowledge, while networking with amazing professionals. Date:  24-26 April 2018 Location:  The Convention Centre, Dublin, Ireland Enrolment : Register here. Early Bird ends 31 January  QGate’s session Demystifying […]

CRMUG Reading

Event: CRMUG UK Reading – March 2018 Outline: Learning and networking opportunity for Microsoft Dynamics 365 users. Learn and share best practices, tips and tricks to get the most out of Dynamics 365. Date: Thursday, 01 March 2018 from 09:30am to 5:00pm Location: Microsoft UK Building 3 Thames Valley Park Reading, RG6 1WG Enrolment : […]

CRMUG Birmingham

Event: CRMUG UK Birmingham – February 2018 Outline: Learning and networking opportunity for Microsoft Dynamics 365 users. Learn and share best practices, tips and tricks to get the most out of Dynamics 365. Date: Thursday, 22 February 2018 Location: Birmingham Chamber of Commerce 75 Harborne Rd Birmingham, B15 3DHFree parking available Enrolment : Register here  QGate’s […]

QGate launches intelli-CTi for Microsoft Dynamics 365 V4.0

QGate proudly announces a new Version of their Computer Telephony Integration Solution – intelli-CTi This new version of QGate’s intelli-CTi for Microsoft Dynamics 365 has launched on 26 October 2017, with immediate availability. This release coincides with a new dedicated website and help center www.intellicti.com, where full details of the all the latest product updates, information, […]

CRMUG | D365UG Summit 2017 – Nashville

Event:  CRMUG | D365UG Summit 2017 Outline: Join the world’s largest event for Microsoft Dynamics 365 users. Date: 10 – 13 October 2017 Location: Nashville, TN Enrolment : Registration now closed. Meet QGate: Booth #714 – during expo hours Partner Showcase (Thursday, 12 October at 10am – Hermitage E): Duplicate Data – Prevention, Cure & […]

Channel Live 2017 – Birmingham

Event:  Channel Live Birmingham – September 2017 Outline: The UK’s only ICT trade specific event Date: 12 – 13 September 2017 Location: NEC Birmingham Enrolment : Register here Meet QGate: Visit us at Booth 402 Channel Live 2017 , Birmingham Join the UK’s only ICT trade specific event and take advantage of the exhibition, thought leadership and […]

GDPR and CRM system compliance

This is an article about CRM and GDPR compliance. We are starting to receive questions from customers asking if their Dynamics 365 / CRM system is GDPR compliant. Right now, (July 2017) the likely answer in most cases will be no. Why is my CRM system not compliant? As it stands at the time of […]

How do you comply with GDPR if you have duplicate records?

Hint – you probably don’t The General Data Protection Regulation will come into force in May 2018! We’ve all heard about this, and hopefully your GDPR project is in full swing to ensure compliance before the deadline is here. As stated in the many blogs you’ve probably read on this subject, GDPR is all about […]

CRMUG UK London – July 2017

Event: CRMUG UK London – July 2017 Outline: Attend this in-person learning and networking opportunity with Microsoft Dynamics 365 users in your area. Learn best practices, tips and tricks, and proven results from individual experiences to get the most out of your company’s investment. Date: Thursday, 13 July 2017 Location: Microsoft UK Paddington Office 2 […]