Category Archives: News

Innovation Expo – the online Dynamics conference

  Event: Innovation Expo Outline: Organised by MSDynamicsWorld, this will be the premier online event for the Microsoft Dynamics community Date: 14 June 2017, from 8am to 8pm EST Location: Global – Online Enrolment: Free to attend, subject to registration here  Meet QGate: QGate will be sponsoring this event, with an online booth where you can […]

Paribus Interactive declares war on CRM data duplication

Press Release Paribus Interactive declares war on CRM data duplication – This cloud based solution empowers all Microsoft Dynamics 365 users to prevent the creation of duplicate data, while improving their experience and efficiency Fareham, UK, 18th of January 2017 – QGate, experts in delivering software solutions for Customer Relationship Management (CRM), today announced the launch […]

QGate are excited to unveil their new logo

Today, we have unveiled our updated logo on our website and social sites.  This logo has evolved from our existing brand and our experience of 18 years in the Customer Relationship Management (CRM) and Business Intelligence (BI) industries. We plan to roll out the new branding over all our materials, communications and our USA office through […]

New Feature Preview – USD support

As part of the Leo Spring 2014 release, Microsoft has focused on the area of customer service.  A new module called the Unified Service Desk (USD) has been made available aimed at the larger call centre, customer service operations. Watch our video on the preview of QGate’s intelli-CTi integration with the Microsoft Unified Service Desk (USD) module […]

CTI Customer Success Story – Full Marks for Customer Service

Home Learning College, a distance learning provider with more than 65.000 students, learnt an important lesson when it gave its outsourced call centre notice and brought its student enquiry service in-house. Read their CTI Customer Success Story below. The college installed new technology to integrate its telephones and computer system – Computer Telephony Integration (CTI), […]

News – Latest QGate Update for Our Microsoft Customers

October 2013 Edition We are in the midst of exciting developments for Microsoft Dynamics CRM. Not only are we at the CRMUG Summit this week, with TWO more Microsoft events fast approaching – eXtremeCRM 2013 Anaheim and Microsoft Convergence 2013 Barcelona – Microsoft Dynamics CRM 2013 is also being officially launched at Convergence! We have been involved […]