Published:  June, 2019

On-Premises vs Cloud CRM

When choosing the best CRM solution for your business, you may experience some confusion around what hosting platform to use. The decision between On-Premises vs. Cloud CRM can be a daunting one especially with limited understanding of the cloud opportunity.

CRM Cloud Misconceptions

With Cloud CRM being a subscription service for accessing CRM over the internet, there are common misconceptions around costs, security, and data loss.

Some businesses are cloud reluctant with this option appearing the riskier and more expensive of the two. But there is growing evidence proving that this platform pays off.

IT Cloud Enterprises

With more businesses starting to address their initial Cloud CRM concerns, more are starting to consider the cloud and what they could gain from it.

When starting a new CRM project, a significant benefit of using the cloud platform is the ability to implement it quickly without incurring hardware expense and upfront licencing costs. But it can be trickier to put forward a case for shifting from on-premises to an online CRM platform. Take a look at this video demonstrating some of the real-time benefits to peoples’ working lives at the Chesterfield County Social Services Department and their enhanced service provision thanks to Cloud CRM.

CRM Cloud Key Benefits

Benefits of Microsoft Dynamics 365 in the Cloud

If your business currently has on-premises CRM it can be difficult to influence others to shift to the cloud version of Dynamics 365. For those of the opinion “if it ain’t broke, don’t fix it”, it is worth noting that there are features and benefits that are only available with the cloud CRM.

  • Anywhere and anytime access – You can access your applications anytime and anywhere via a web browser from any device.
  • Save costs – With Cloud Dynamics 365 there are no upfront costs. Instead, you make predictable subscription fees that cover software licences, upgrades, support, and daily back-ups. The online platform also eliminates the maintenance costs associated with a dedicated CRM server.
  • Increased security – Data centres have security measures beyond those available to on-premises systems. With data being protected by five security layers and the availability of disaster recovery service, data is safe in the cloud.
  • Product development – Ongoing product development with weekly updates and two major annual feature releases means you always have the latest version and functionality.
  • Collaborate with other applications – Cloud provides easy integration with Office 365, allowing benefits from applications such as SharePoint and Teams collaboration and messaging. This option also enables you to benefit from inbuilt AI capabilities.

Cloud vs. On-Premises – Still Can’t Decide?

Cloud removes the hassle of maintaining and updating your CRM system whilst providing you with the flexibility, reliability, and security that you may not be able to afford on-premises. We realise that the decision of what platform to use is a challenging one, so we are here to help talk through your concerns to help you weigh up what option is the best fit for you in line with your available resources and business goals.

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