Event: CRMUG UK London – July 2018
Outline:

Learning and networking opportunity for Microsoft Dynamics 365 users in the London area. Get the most out of Dynamics 365.

Date: Wednesday, 4 July 2018
Location:
Microsoft UK Paddington Office
2 Kingdom Street
Paddington
London, W2 6BD
Enrolment : Register here
 QGate’s sessions
  • What is a Lead, and What is Lead management in D365
  • Demystifying Computer Telephony Integration
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CRMUG UK on its way to London, Paddington

The next D365UG | CRMUG  UK London meeting will take place at Microsoft’s offices in Paddington. If you are a user of Microsoft Dynamic 365, this event is for you!

Sessions normally start at 9:30, but please arrive before that, so you have enough time for registration (desk is busy at times), coffee and a chat – the community loves a good chat (and good coffee). It’s a full day event, finishing at 5 pm.

 

CRMUG | D365UG UK London – Agenda

This event will have three tracks for most of the day so that everyone can find a session that fits their profile and expectations. There will be a bit of everything, from the very technical content to customer success stories. Here’s the line up:

  • Connected Field Service and Proactive Customer Engagement with Bots – Kyle Hill
  • Data 8 Customer Showcase
  • D365 Five Pillars of Success Series: the Importance of Change Management on Adoption – Tim Mazdon & Andrew Bibby
  • Fostering Team Excellence Whatever Your Role – Emily Anderson
  • Demystifying CTI with QGate
  • The importance of Brand Perception – Chris Huntingford
  • A Journey through the ages of Dynamics – A Customer Showcase – Legal Ombudsman – Sophie Loor
  • What is a Lead, and What is Lead management in D365? – Rowland Dexter
  • Go with the Flow with Dynamics 365 – Peter Baddeley
  • AND MORE!

QGate’s contribution

We are proud to join CRMUG once more, to present two sessions:

Demystifying CTI: We will simplify concepts and bust some myths often associated with telephony integration, as well as explaining some of the terminology and components.

What is a Lead, and What is Lead management in Dynamics 365:  In this roundtable session, we will challenge you, and ourselves, to re-think the concept of “Lead” and how we manage these.

And a lot more

Ask the Experts is a CRMUG must have, where a panel of experienced Dynamics 365 professionals are available to answer your questions and help in any way they can.

Networking with like-minded professionals is as important as the learning you will get from these meetings. Whether you are a technical expert keen on sharing how you overcame your latest challenge, or a business user wanting to learn more about a particular feature, if you are in London, this is for you!

For additional information and registration, please visit the event’s web page.

See you in Paddington!