Event: CRMUG UK London – July 2018
Outline:

Learning and networking opportunity for Microsoft Dynamics 365 users in the London area. Get the most out of Dynamics 365.

Date: Wednesday, 4 July 2018
Location:
Microsoft UK Paddington Office
2 Kingdom Street
Paddington
London, W2 6BD
Enrolment : Register here
 QGate’s sessions
  • What is a Lead, and What is Lead management in D365
  • Demystifying Computer Telephony Integration
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CRMUG UK on its way to London, Paddington

The next D365UG | CRMUG  UK London meeting will take place at Microsoft’s offices in Paddington. If you are a user of Microsoft Dynamic 365, this event is for you!

Sessions normally start at 9:30, but please arrive before that, so you have enough time for registration (desk is busy at times), coffee and a chat – the community loves a good chat (and good coffee). It’s a full day event, finishing at 5pm.

 

CRMUG | D365UG UK London – Agenda

This event will have three tracks for most of the day, so that everyone can find a session that fits their profile and expectations. There will be a bit of everything, from the very technical content to customer success stories. Here’s the line up:

  • Connected Field Service and Proactive Customer Engagement with Bots – Kyle Hill
  • Data 8 Customer Showcase
  • D365 Five Pillars of Success Series: the Importance of Change Management on Adoption – Tim Mazdon & Andrew Bibby
  • Fostering Team Excellence Whatever Your Role – Emily Anderson
  • Demystifying CTI with QGate
  • The importance of Brand Perception – Chris Huntingford
  • A Journey through the ages of Dynamics – A Customer Showcase – Legal Ombudsman – Sophie Loor
  • What is a Lead, and What is Lead management in D365? – Rowland Dexter
  • Go with the Flow with Dynamics 365 – Peter Baddeley
  • AND MORE!

QGate’s contribution

We are proud to join CRMUG once more, to present two sessions:

Demystifying CTI: We will simplify concepts and bust some myths often associated with telephony integration, as well as explaining some of the terminology and components.

What is a Lead, and What is Lead management in Dynamics 365:  In this round table session, we will challenge you, and ourselves, to re-think the concept of “Lead” and how we manage these.

And a lot more

Ask the Experts is a CRMUG must have, where a panel of experienced Dynamics 365 professionals are available to answer your questions and help in any way they can.

Networking with like minded professionals is as important as the learning you will get from these meetings. Whether you are a technical expert keen on sharing how you overcame your latest challenge, or a business user wanting to learn more about a particular feature, if you are in London, this is for you!

For additional information and registration, please visit the event’s web page.

See you in Paddington!