Norad Travel Case Study

Norad Travel is widely recognised as one of the UK’s fastest growing independent travel management organisations. It has been trading since 1981, employs 29 members of staff and has a turnover of £22 million a year. Norad has maintained its commitment to growth with the opening of new offices in Hampshire, Wiltshire, Surrey and Kent and with international offices and business partnerships overseas.

Underpinning the company’s success is the commitment of its staff to client’s requirements and the attention to detail that only a truly personal service can provide. Expertise and dedication, coupled with the use of the latest technology the industry has to offer, the Norad Travel Group ensures peace of mind for all those who organise corporate travel.

Norad was faced with several challenges. It needed to reduce the cost and time associated with invoicing, ensure customers receive statements in the format they require and identify clients approaching their credit limit.

Norad Travel saw TaskCentre as the perfect solution to resolve its challenges. This solution enabled Norad to automate invoicing through simple drag and drop steps, automate personalised statement creation and distribution and proactively monitor and notify on client credit limits. According to Tara Foy, Financial Controller at Norad, “TaskCentre provides us with the ability to automate costly administration. It also means we can enforce best practices for the benefit of our customers.”

For a full case study illustrating how Norad Travel Group used TaskCentre to improve their business, please click here.

For more details on Orbis TaskCentre, a process automation product, contact us.