Monthly Archives: May 2017

Using Workflow to add Last Activity Date to a Case

Summary: Using workflow to update the Last Activity Date on a Case Article Type: Information / Troubleshooting / Support Related Product(s): This article relates to the following products: Microsoft Dynamics 365 Microsoft Dynamics CRM Related Articles:  Blog article – Last Activity Date in Dynamics 365 – Rollup field vs Workflow It’s important to maintain communication […]

Using a Rollup Field to add Last Activity Date to a Case

Summary: Using rollup fields to update the Last Activity Date for a case Article Type: Information / Troubleshooting / Support Related Product(s): This article relates to the following products: Microsoft Dynamics 365 Microsoft Dynamics CRM Related Articles:  Blog article – Last Activity Date in Dynamics 365 – Rollup field vs Workflow It’s important to maintain communication […]