The hospitality market is crowded and competitive, hotel chains need to expand into new markets and independent hotels need to keep up with the big brands. Meanwhile, consumers are demanding more for their money; easier ways to interact with a hotel, more offers, more information and faster responses.
Infor CRM (Saleslogix) enables you to gain deeper insights into your customers and vendors to help you make better-informed decisions for your business. Take advantage of cross-selling opportunities, build customer loyalty and reach new visitors. Take advantage of capabilities that help you gain a competitive edge with the knowledge you need to improve guest experiences, expand services and increase repeat business.
- Leverage customer data to build promotions, incentives and packages to improve sales opportunities
- Draw from historical data to create proactive communications and secure repeat business from guests
- Offer flexible payment options to your customers and integrate Infor CRM with your back-office systems
- Streamline marketing campaigns by automating standard tasks
- Track campaign success with real-time response and revenue data
Contact us to discuss your requirements or for further information.