Manufacturers and distributors today are challenged to meet diverse customer requests with unpredictable global economic conditions. At the same time, customers and third-parties demand deeper information on orders and accounts.
Overcome the challenges of doing business globally by attaining a 360-degree view of your customers. Easily keep track of all customer transactions to improve sales and accurately forecast demand based on seasonal and economic trends. Integrate and share data across departments to support your organisation's workflow.
Maintain a comprehensive database of vendors and suppliers to ensure your organisation manage supply and demand effectively
Integrate your back-office systems to access important customer information and manufacturing data
Centralise service ticket information to create continuity between service and support to enable your staff to solve problems easily and timely
Utilise advanced analytics to make informed business decisions with real-time visibility to your CRM-related data
Contact us to discuss your requirements or for further information.