Public sector organisations face unique challenges. The services you provide and the needs you work to meet are as diverse as your constituents. Adding resource constraints to the mix, and the puzzle of how to effectively serve a 21st century populace becomes even more difficult to solve.
Infor CRM (Saleslogix) can help you provide quality services to your constituents while dealing with resource constraints and smaller budgets whether at the local, state, or national level. Boost efficiency and reduce costs with better access to key information and streamlined communications with relevant businesses, vendors and partners. Increase productivity by integrating and sharing data across departments.
Create and send sophisticated and compliant emails to your constituents and nurture them by using drip campaigns
Access all contact information quickly, consistently and securely by any team member
Leverage 70+ pre-built reports to assess performance in order to guide management decisions
Create, assign and manage complaints, such as service and infrastructure issues from initial contact through to resolution
Contact us to discuss your requirements or for further information.