There is one thing we know: data
There are two things we can do with it: CRM and BI
Customer Relationship Management was our first passion. QGate was founded in 1997 to deliver CRM solutions. It is in our DNA to support our customers and their business processes. We have long-term partnerships with Microsoft and Infor (Saleslogix).
We can help you evaluate whether Microsoft Dynamics 365 or Infor CRM is the right solution for your company to track sales, marketing, and customer service. QGate can help you evaluate, install, define and customise your CRM system to track sales, marketing and customer service for your business.
We adopted Business Intelligence (BI) for our own business, using QlikView as well as implementing BI solutions for our customers, the feedback is amazing. We have a dedicated Data Services team delivering Qlik and now Microsoft Power BI solutions.
We partner with other IT consultants to deliver ERP systems, Office 365 and other enterprise technologies. This enables us to focus on CRM and BI because they are the technologies we excel in, and the ones where we can really make a difference.Find out more about us
Microsoft Dynamics 365 provides businesses of all sizes with the tools to manage their finances and operations, along with support for customer relationships with specific applications for Sales, Marketing, Financials and Operations, Customer Service, Field Service, and Project-based Services - all from a single application that provides full visibility across all teams.
Microsoft Dynamics 365 integrates fully with Office 365, so your staff are productive using familiar tools. An additional benefit is that Microsoft Dynamics 365 can be accessed anytime, from anywhere in the world and from any device.
Infor CRM provides a complete view of every customer touch point across your sales, marketing, customer service, and support teams, Infor CRM enables you to maximise the impact of every "conversation" in the office or out in the field.
Infor CRM has industry-specific capabilities, integration, flexibility and provides control in how you deploy, use and pay for your solution.
QlikView is a Business Intelligence (BI) and visualisation solution that provides self-service business intelligence for all users in an organisation and simplifies analysis for everyone.
QlikView enables organisations to get more information from the data they have, enabling you to take better and innovative business decisions. And to take advantage of the numerous benefits at various levels within the company.
Power BI is a suite of business analytics tools to analyse data and share insights. Power BI dashboards provide a 360-degree view for business users with their most important metrics in one place, updated in real time, and available on all of their devices.
With one click, users can explore the data behind their dashboard using intuitive tools that make finding answers easy. Creating a dashboard is simple, with prebuilt dashboards to help you get up and running quickly. And you can access your data and reports from anywhere.
Contact us to discuss your requirements or for further information.
What is CRM? and Why Does it matter? CRM… Get the message! What is CRM? It stands for Customer Relationship Management and is an approach to enable effective communication with existing and potential customers. Traditionally… Messages communicated between sender and receiver can often be mis-directed, uncaptured, lost, delayed or mis-interpreted. Resulting in a failure to […]
Preparing for CRM – Requirements Now you know what you want to achieve (and the processes/data required to do so) you’re in a great position to draft your Requirements. Depending on your planned approach to procuring a system and potentially selecting a partner or putting a team together to implement, ensure you share the information […]
Preparing for CRM – Priorities Microsoft Dynamics 365 is one of the most customisable products of its kind on the market. This is both a gift and a curse. As you run through your processes you’ll find brilliant new ways of working faster and smarter. Fantastic – but this can start to increase the scope […]