QBit - Episode 52 - Why the discovery phase doesn't change the project

🎥 QBit - Episode 52
Small bits. Big insights.

Changing your mind during a CRM project isn't always scope creep.

Sometimes it's the first sign that people are asking better questions.

Once you start digging into how a business really works, it's amazing how many assumptions fall away. The requirements don't usually change because the project is going wrong. They change because everyone's understanding has improved.

In this episode, we explore why changing requirements are often a sign that discovery is doing exactly what it's supposed to do.