QInsight - S3:E4 - AI In Dog Years

Steve Clarke and Alastair Jupp welcome back Steve Gibson from Lumion Consulting to revisit a conversation they first had earlier in the year and explore just how much has changed since then.

The discussion follows AI's rapid evolution from tools that answer questions to systems that can carry out tasks, complete workflows, and increasingly operate as part of a business itself. Along the way, the team explore Microsoft's latest developments, the growing role of AI agents, and why keeping up with the pace of change is becoming a challenge in its own right.

But this episode is less about technology and more about what businesses choose to do with it.

Rather than focusing on headcount reduction and efficiency targets, the conversation examines a different opportunity for SMEs. AI gives smaller organisations access to skills, expertise, and capabilities that were previously difficult or impossible to afford. The real question is no longer how to do the same work faster, but what becomes possible when expertise becomes accessible on demand.

The team also discuss workflow design, governance, human oversight, and why understanding how your business actually operates may be more important than adopting the latest AI tool.

If AI is moving in dog years, this episode is about making sure your business keeps pace without losing sight of what matters.