Highlights and core functionality
Sales
Build your sales funnel. Build your forecast. Build your business.
Successfully compete and win, in your industry, with Infor CRM (Saleslogix). With the right tools to help you effectively manage your sales pipeline, drive opportunities to a close and have visibility across your team’s performance. Manage leads, opportunities and activities from anywhere—at the office, on the road or on a mobile device.
Marketing
Maximize your marketing impact.
Deploy and track your marketing campaigns using Infor CRM (Saleslogix). You can target a chosen market segment with a direct campaign, as well as track its effectiveness. From concept to conclusion, using reporting and analytics, you can monitor the responsiveness to your campaigns and track the Return on Investment (ROI).
Customer service
Deliver exceptional customer experiences.
Enable service and support teams to resolve customer issues and deliver a quality customer experience that builds loyal and profitable customer relationships. Easily find resolutions to problems, offer convenient self-service options and get reports that inform you if issues are being resolved in a timely manner.
Analytics and reporting
Insight that drives your bottom line.
Infor CRM (Saleslogix) reporting and analytics capabilities are key to unlocking the power of your data and enabling you and your team to be proactive in your daily goals. Powerful analytics of business and team performance help increase effectiveness and maximise organisational and customer intelligence. From the out-of-the-box CRM reporting and list management capabilities to interactive analysis tools and specialised business intelligence, you get the tools that empower analytics-based decision making at all levels.
Mobile
Your solution where you need it.
Infor CRM Mobile delivers rich CRM functionality across multiple mobile platforms through a browser-based application that is easy to deploy, customise and manage. Infor CRM Mobile provides robust capabilities to those who spend most of their time on the road or in the field. They can edit all account and contact information, view KPIs, access charts, and keep track of their schedule and tasks.
Rich technology
Technology that fits your needs.
Infor' CRM's flexible and robust configuration creates dynamic, personalised user experiences. Advanced customisation enables unique requirements by user, team, company, and industry. Features include integration, sophisticated security, advanced process automation and flexible deployment options to meet your unique business requirements.
