Summary: Here’s a tip on how to create a short cut to open CRM in a separate web browser window
Article Type: Information / Tips
Related Product: This article relates to the following products:

  • Microsoft Dynamics CRM
  • Microsoft Dynamics 365
 Related Articles:  How to track meeting invites in Microsoft Dynamics CRM

When running Microsoft Dynamics CRM / Dynamics 365, it is useful to be able to open a new window specifically to run CRM.  This allow the user to switch between applications rather than remembering to click on a tab having switched round to your general browser window.  Also, it is less likely to close the specific browser window by accident.

Set up a short cut for Chrome

Search Chrome and copy


Paste a short cut to your desktop


Then set the Target to:

“C:\Program Files (x86)\Google\Chrome\Application\chrome.exe” – app=the url of your CRM/


“C:\Program Files (x86)\Google\Chrome\Application\chrome.exe” – app=


Suggest setting the Run: to Maximised

Suggest changing the Icon to something that clearly identifies the shortcut as being Dynamics CRM / Dynamics 365.

Set up a short cut for IE

The process is very similar to Chrome, except that details of the Target command are simpler. Example:

“C:\Program Files\Internet Explorer\iexplore.exe”